Dramelo Help Center
Support
Contact us for account, purchase, playback, or technical assistance.
Service provider and email support
Xingheying Media Limited
UNIT E01, 10/F, WONG KING INDUSTRIAL BUILDING, 2-4 TAI YAU STREET, SAN PO KONG, KOWLOON, HONG KONG
cs@drameloapp.com
Include your account email, device model, operating-system version, Dramelo version, and a clear description of the issue. For purchase issues, include the Google Play order number. Never send a password, verification code, or full payment-card number.
Account and data requests
For account or personal-data deletion, follow the instructions on the account deletion page.